Privacy & Security Policy
How Noor-e-Chandi collects, safeguards, encrypts, and handles your personal information with absolute integrity.
256-Bit SSL Encryption
Bank-grade cryptographic encryption protects every byte of patron data.
Zero Data Selling
We will NEVER sell, rent, or trade your personal information to third parties.
Zero Card Storage
Card details are processed through PCI-DSS Level 1 certified gateways and never touch our servers.
Patron Data Rights
Complete freedom to request data access, rectification, or account deletion anytime.
Detailed Terms & Guidelines
1. Information We Collect & Purpose
When you interact with Noor-e-Chandi—whether browsing our collection, creating a patron account, purchasing fine jewellery, or consulting with our concierge—we collect limited necessary information to fulfill your orders and enhance your luxury experience.
2. How We Utilize Your Information
We treat your information with the highest degree of confidentiality. We utilize collected data strictly for legitimate business purposes:
3. Payment Security & Zero Card Storage
Your financial safety is our highest priority. All online payments (Credit Cards, Debit Cards, UPI, Net Banking, and Wallets) are processed through Reserve Bank of India (RBI) authorized, PCI-DSS Level 1 compliant payment gateways (Razorpay, Cashfree, and Stripe).
Noor-e-Chandi never stores, records, or has access to your full credit card numbers, CVVs, or bank login credentials on our servers.
4. Third-Party Logistics & Service Partners
We share only minimal, essential data with trusted operational partners required to deliver our services:
5. Cookies & Anonymous Analytics
We use first-party cookies to remember your active shopping bag, preserve your wishlist, keep you signed in securely, and understand how visitors navigate our store.
You can choose to disable or block cookies at any time through your web browser preferences, although this may affect certain site functionalities like cart preservation.
6. Your Privacy Rights & Account Management
You have full legal control over your personal data under the Digital Personal Data Protection Act (DPDPA). At any time, you may:
Frequently Asked About This Policy
Never. We maintain a strict zero-tolerance policy against data selling, sharing, or trading. Your contact information is used exclusively by Noor-e-Chandi for order fulfillment, dispatch tracking, and customer support.
Authentic 925 Purity
Every creation is stamped with laser BIS hallmark authentication and accompanied by an authenticity card.
Tamper-Evident Insured Box
Dispatched in signature velvet vault packaging with door-to-door transit insurance across India.
Direct Atelier Concierge
Direct access to our master silversmiths and stylists for bespoke consultations and order assistance.
Need Clarification on Our Policies?
Our Daryaganj jewellery concierge team is available Monday to Saturday (10:00 AM – 7:00 PM IST) to assist with any policy questions, orders, or custom requests.