Terms & Conditions Agreement
The legal terms governing your use of the Noor-e-Chandi website, purchasing rights, purity guarantees, and service standards.
BIS 925 Guaranteed
All jewellery is forged in authentic 92.5% sterling silver with official hallmarking.
Indian Jurisdiction
Governed and construed under the legal framework of India with Delhi jurisdiction.
Transparent Pricing
All displayed prices are inclusive of applicable GST with zero hidden fees.
Intellectual Property
All designs, logos, imagery, and karigari patterns are proprietary to Noor-e-Chandi.
Detailed Terms & Guidelines
1. Acceptance of Terms & Site Usage
Welcome to Noor-e-Chandi (owned and operated from Daryaganj, New Delhi). By accessing, browsing, or purchasing from our digital storefront (noorechandi.com), you acknowledge and agree to comply with and be bound by these Terms and Conditions.
You agree to utilize this website exclusively for lawful personal shopping and personal luxury gifting, and agree not to engage in unauthorized scraping, automated bot indexing, or malicious disruptions of our digital services.
2. Product Authenticity, Specifications & Hallmarking
Every piece of fine jewellery offered on Noor-e-Chandi is guaranteed to be forged in genuine 92.5% pure sterling silver, stamped with an authentic laser BIS hallmark and accompanied by an official authenticity card.
Because fine jewellery photography utilizes macro studio lighting to reveal micro-pavé facet details, minor color tones and dimensions may vary slightly depending on your screen resolution. Natural variations in gemstone cuts and handcrafted settings are natural hallmarks of bespoke karigari.
3. Pricing, Invoicing & GST Transparency
All product prices listed on our website are stated in Indian Rupees (INR) and are inclusive of all applicable Goods and Services Tax (GST).
While we strive for 100% catalog pricing accuracy, inadvertent technical errors may occur. In the rare event an item is listed at an incorrect price due to typographical anomaly, Noor-e-Chandi reserves the right to decline or cancel the affected order, issuing an immediate full refund.
4. Order Confirmation, Acceptance & Fulfillment
Receipt of an automated order confirmation via email or SMS signifies that your order request has been received; it does not constitute final binding acceptance.
Order acceptance and contract completion between you and Noor-e-Chandi occur upon physical dispatch of the merchandise from our vault and generation of the logistics AWB tracking number.
5. Proprietary Designs & Intellectual Property Rights
All visual trademarks, logos, artistic jewellery CAD models, custom filigree patterns, editorial photography, high-fashion campaign videos, and website copy belong exclusively to Noor-e-Chandi.
Reproduction, commercial distribution, public display, or imitation of our jewellery designs without express prior written consent from Noor-e-Chandi is strictly prohibited and constitutes an infringement of copyright and design patents.
6. Limitation of Liability & Indemnification
To the maximum extent permitted by applicable Indian law, Noor-e-Chandi and its silversmiths shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use or inability to use our products or services.
Our maximum aggregate financial liability for any proven claim arising out of a purchase shall not exceed the exact purchase price paid by the customer for the specific product in dispute.
7. Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by, interpreted, and construed in accordance with the laws of the Republic of India.
Any disputes, controversies, or legal claims arising out of or related to these terms or purchases shall be subject to the exclusive jurisdiction of the competent civil courts in New Delhi, India.
Frequently Asked About This Policy
Yes! All prices displayed on Noor-e-Chandi are 100% inclusive of all applicable Goods and Services Tax (GST). Your official tax invoice with GST breakdown is sent via email and included inside your delivery box.
Authentic 925 Purity
Every creation is stamped with laser BIS hallmark authentication and accompanied by an authenticity card.
Tamper-Evident Insured Box
Dispatched in signature velvet vault packaging with door-to-door transit insurance across India.
Direct Atelier Concierge
Direct access to our master silversmiths and stylists for bespoke consultations and order assistance.
Need Clarification on Our Policies?
Our Daryaganj jewellery concierge team is available Monday to Saturday (10:00 AM – 7:00 PM IST) to assist with any policy questions, orders, or custom requests.
